KEA Electronics, a northern California distributor of electro-mechanical and passive components was formed in March, 1973, is located in San Ramon, California.

Our company was formed with one concept in mind: Service to the customer above and beyond our competition. KEA has always strived to be innovative and one-step ahead of the competition. For example:

In the 1970’s our competitors relied only on Purchasing departments. At KEA we had sales engineers who worked hand in hand with our customer’s engineers to provide alternate sourcing or new design solutions. Today our competitors have started to staff similar people, calling them FAE’s (Field Application Engineers).

In the early and mid 1980’s our competitors only focused on mass numbers of customers. We chose to work one-on-one with our customers to learn as much as we could about their manufacturing problems in order to provide better solutions. This resulted in value added assemblies and modified forms of kitting. Today our competition calls that partnering.

Beginning in 1990, KEA identified its next step towards customer satisfaction. We all know that manufacturing is not an exact science. A shortage of material, a change in production scheduling, even the weather can have an impact on manufacturing cycles. With an emphasis on reduced inventories, it is imperative that distributors meet "on time deliveries". For the past 6 years KEA has had a dedicated customer service department that "pre-expedites" every order to assure on time delivery. This identifies any potential delivery problems long before they become a problem. It has been extremely successful judging by all the letters we have received from customers. We just wonder what our competition will call it 5 years from now.